Refund policy

Refund Policy - 14 Days Satisfaction Guarantee

At Inspired Perfume, we are committed to providing you with the finest fragrances that bring joy and satisfaction to your life. We understand that selecting a perfume is a personal choice, and sometimes, it may not meet your expectations. That's why we offer a 14-day refund policy to ensure your complete satisfaction.

If for any reason you are not entirely satisfied with your purchase, you have the option to return the product within 14 days from the date you physically received the item and receive a full refund. To qualify for the refund, please ensure that the following conditions are met:

  1. The perfume must be in its original, unopened, and unused condition. We cannot accept returns for products that have been opened or used due to hygienic reasons.

  2. The perfume must be returned in its original packaging, including all accessories and promotional materials that were included with the purchase.

  3. You must provide proof of purchase, such as a receipt or order confirmation, to facilitate the refund process.

To initiate a refund, please follow these steps:

  1. Contact our customer support team within 14 days of your purchase. You can reach us through support@withwaymaker.com or by replying to the order confirmation email.

  2. Provide your order details, including the order number and the reason for the return. Our team will guide you through the return process and provide you with a return merchandise authorization (RMA) number.

  3. Pack the perfume securely in its original packaging to prevent any damage during transit. Include the RMA number on the outside of the package.

  4. Ship the product back to us using a reliable and trackable shipping method. The return shipping costs will be your responsibility.

  5. Once we receive the returned product and verify its condition, we will process your refund. Please note that it may take up to [number of days] for the refund to reflect in your original payment method.

Please keep in mind the following important notes:

  • Refunds are issued for the purchase price of the perfume only. Shipping and handling fees are non-refundable.

  • We reserve the right to refuse a refund if the returned product does not meet the above conditions or if it appears to have been tampered with or damaged.

  • In the case of a defective or damaged product, please contact our customer support immediately. We will arrange for a replacement or refund, including the return shipping costs.

  • Our refund policy applies to purchases made directly from Inspired Perfume. If you have purchased our products from authorized retailers or other third-party sellers, please refer to their respective return policies.

At Inspired Perfume, we strive to ensure your complete satisfaction with our fragrances. Our 14-day refund policy reflects our commitment to providing you with exceptional customer service and a risk-free shopping experience. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.